Suggested
Capabilities
Reliability Engineering Enterprise Asset Management Predictive Maintenance Services Industrial IoT & Data Integration
Industries
Manufacturing Energy & Utilities Life Sciences
Insights
IBM Maximo Application Suite Overview RCM Implementation Whitepaper IPSEN Biopharm Case Study
Where Strategy Meets Execution

Engineering reliability
at enterprise scale.

SMS delivers engineering-led asset reliability strategy, enterprise asset management expertise, and industrial IoT integration for asset-intensive organizations worldwide.

Turning maintenance into measurable performance.
25+
Years in
Operation
IBM Platinum Partner
Highest-Tier
Certification
Global delivery map
Global
Delivery
100%
Asset-Intensive
Focus
Three engineering disciplines.
One integrated practice.
01

Reliability Engineering

Structured maintenance strategy, RCM, failure analysis, and uptime-focused planning built for asset-intensive environments where failure is not an option.

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03

Industrial IoT & Data Integration

Architecture, connectivity, monitoring systems, and actionable operational data through DIME — transforming raw sensor output into structured reliability intelligence.

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01

Reliability Engineering

Structured maintenance strategy, RCM, failure analysis, and uptime-focused planning built for asset-intensive environments where failure is not an option.

Learn More
03

Industrial IoT & Data Integration

Architecture, connectivity, monitoring systems, and actionable operational data through DIME — transforming raw sensor output into structured reliability intelligence.

Learn More
We don't just advise.
We build.

Our proprietary platforms extend reliability beyond strategy into measurable execution — engineered in-house, deployed at scale.

Live Monitoring

Predictive Maintenance Services

Engineering-led predictive maintenance programs that move asset strategies from reactive to structured — identifying failure before it reaches the floor.

Continuous Asset Health Monitoring
Wireless IoT sensors track vibration, torque, and load imbalance in real-time across your critical asset fleet.
Eliminate Unplanned Downtime
Advanced algorithms detect anomalies long before they escalate. Plan repairs on your schedule, not in response to failures.
Engineer-Led, Not Just Software
RSA tells you what's breaking, why, and how to fix it. Built by reliability engineers with real manufacturing floor experience.
14 Sources Connected

Data Integration & Monitoring Engine

Unified industrial data architecture designed for reliability and operational clarity. Connects disparate systems into a single, structured data layer.

45+ Industrial Protocol Connectors
Native support for OPC-UA, Modbus, MQTT, SparkplugB, Ethernet/IP, MTConnect — connecting any OT or IT system into a unified data layer.
AI-Configurable Architecture
Describe your integration requirements in plain English — DIME automatically generates complete YAML configurations and monitoring dashboards.
Deploy Anywhere
Container-native architecture runs on edge devices, on-premises servers, or cloud infrastructure with enterprise-grade security.
Digital Twin Active

3D Asset Lifecycle Management

Cloud-based BIM platform enabling facility teams to manage assets in full 3D — integrated with Maximo for complete lifecycle visibility.

2D/3D BIM for Maintenance Teams
Centralizes all facility asset information around an intuitive 3D model — giving maintenance teams instant spatial awareness before arriving on site.
Live Asset Data on 3D Models
Work orders, permits, and asset health data surface directly on the 3D model via API integration.
Safety, LOTO & Virtual Training
Locate critical lockout/tagout components and train maintenance resources virtually — reducing risk before boots hit the floor.
Engineering-Driven Asset Monitoring
Continuous Asset Health Monitoring
Wireless IoT sensors track vibration, torque, and load imbalance in real-time across your critical asset fleet — delivering structured condition data without interrupting production.
Continuous · Zero Downtime Deployment
Eliminate Unplanned Downtime with Predictive Insights
Advanced algorithms analyze mechanical signatures to detect anomalies long before they escalate — from misalignment to bearing fatigue. Plan repairs on your schedule, not in response to failures.
Trusted by Stellantis · Honda · Cleveland Cliffs
Engineer-Led, Not Just Software
RSA doesn't just hand you data — it tells you what's breaking, why, and how to fix it. Built by reliability engineers with real manufacturing floor experience.
Actionable Intelligence · Not Raw Data
Industrial Data Integration Platform
45+ Industrial Protocol Connectors
Native support for OPC-UA, Modbus, MQTT, SparkplugB, Ethernet/IP, MTConnect, and every major industrial protocol — connecting any OT or IT system into a unified data layer.
10ms Latency · 80,000+ Messages/sec
AI-Configurable Architecture
Describe your integration requirements in plain English — DIME automatically generates complete YAML configurations, data transformations, and monitoring dashboards using neuromorphic HTM learning.
70% Faster Deployment · 60% Cost Reduction
Deploy Anywhere — Edge, Cloud, or Hybrid
Container-native architecture runs on edge devices, on-premises servers, or cloud infrastructure with enterprise-grade security, RBAC, and air-gap deployment support.
99.99% Uptime · 25% OEE Improvement
3D Facility Asset Management
2D/3D BIM Interface for Maintenance Teams
Centralizes all facility asset information around an intuitive 3D model — giving maintenance teams instant spatial awareness of asset locations, conditions, and relationships before arriving on site.
Cloud & On-Prem · Full BIM Lifecycle
Live Asset Data Overlaid on 3D Models
Work orders, permits, equipment runtime parameters, and asset health data surface directly on the 3D model via API integration — enabling faster decisions with full visual context.
Maximo-Integrated · API-Extensible
Safety, LOTO & Virtual Training
Locate critical lockout/tagout components, identify safety requirements, and train maintenance resources virtually on equipment location and relationships — reducing risk before boots hit the floor.
Spatial Awareness · LOTO · Training
Pharmaceutical manufacturing facility
Pharmaceutical Manufacturing · Wrexham, UK

From Downtime
to Structured Uptime.

105
Failure Modes
Identified
54
New Task
Instructions
16wk
RCM Program
Duration
Featured Engagement

IPSEN Biopharm's Wrexham facility was experiencing unplanned downtime with no clear path forward. SMS EU applied RCM methodology — 16 weeks of cross-functional workshops, two years of downtime data, and collaboration with production staff and OEM specialists — to build a maintenance strategy tied directly to actual failure modes, not assumptions.

Reliability
isn't regional.

Over 25 years, SMS has delivered more than 1,000 implementations across 16+ countries from offices in Gorham, New York, Austin, Toronto, and London — the same engineering methodology, the same standards, regardless of geography or industry.

1,000+
Implementations
16+
Countries Served
25+
Years Operating
HQ / Office
Maximo Implementation
IoT / Integration
PDM Deployment
Active Partnership
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Latest from SMS.
All Updates
Client Milestone

Global Chemical Producer Completes Phase 2 Maximo Deployment

SMS engineering team delivers full asset hierarchy and workflow configuration across five North American facilities.

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Product

DIME v3.1 Adds Native OPC-UA Support and Enhanced PI Integration

The latest release expands industrial protocol coverage and reduces integration time for OSIsoft PI environments.

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Expansion

SMS Establishes Engineering Operations in the United Kingdom

New UK presence supports growing demand for reliability engineering services among European asset-intensive operators.

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Your next unplanned outage
is preventable.

Let's build the reliability strategy to stop it. Speak directly with an SMS engineer about your assets, your gaps, and your next steps.

Speak directly with an SMS engineer about your assets, your gaps, and your next steps. Choose how you'd like to engage below.