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Explore how we can partner with you to stay competitive and elevate your industrial landscape.
Optimize Performance and Transform Your Operations
Unlock the potential of your operations with our tailored Enterprise Asset Management and Industrial Transformation services. At SMS, we don’t believe in one-size-fits-all approaches. Our experts combine deep industry knowledge with hands-on experience to help organizations reduce downtime, extend asset lifecycles, and scale confidently.
With teams operating across North America and Europe, we bring the advantage of local presence backed by global standards. Whether you need project delivery in the U.S. or support across the U.K. and EU, you’ll have access to the same proven frameworks, IBM Maximo expertise, and reliable results that define SMS. Together, we’ll help you streamline processes, enhance visibility, and turn data into measurable business outcomes.
Sales@sms-inc.net
Phone
North America: 207-854-9400
Europe: +44 7983 476 861
About Us
Strategic Maintenance Solutions, Inc. (SMS) is a trusted Industrial IoT adviser and a global leader in the implementation, enhancement, and validation of Enterprise Asset Management (EAM) and Calibrated Asset Management systems. Founded in 1999, SMS brings extensive engineering, operational, and maintenance experience across diverse industries, including Oil & Gas, Life Sciences, Healthcare, Aerospace, and Facilities Management. With more than 100 dedicated employees, hundreds of successful deployments, and an IBM Platinum Business Partner accreditation, SMS delivers innovative, high-quality solutions that yield tangible and sustainable operational improvements. Headquartered in North America with a strong presence in Europe, SMS supports clients worldwide, helping organizations optimize asset performance and maintain reliability in an evolving industrial landscape.
Frequently Asked Questions
What kind of industries does SMS specialize in, and do you have experience with companies like ours?
SMS has experience in a wide range of industries, including oil & gas; life sciences; healthcare; aerospace; and facilities management. If your operations involve maintaining critical physical assets, regulatory compliance, or ensuring high equipment reliability, SMS is well-equipped to support you. Their long history (since 1999) of EAM and calibrated asset management makes them particularly adept at tailoring solutions to industry-specific needs.
What makes SMS different from other EAM providers?
A few things stand out:
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Depth of experience: SMS has executed “hundreds of implementations” and built up institutional knowledge across engineering, operations, and maintenance disciplines.
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Strong partnerships: They are an IBM Platinum Business Partner, which means access to the latest technologies (e.g. IBM Maximo and related suites) and rigorous standards will be met.
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Focus on tangible results: SMS emphasizes sustainable, measurable operational improvements (e.g. reliability, reduction of downtime, optimized asset utilization), not just delivering software.
How does SMS handle transformation when there are legacy systems or aging infrastructure in place? Can you modernize without a full rip-and-replace?
Yes. One of SMS’s strengths is enabling modernization without complete overhauls. They offer solutions that integrate with existing systems, support phased implementation, and help bridge gaps via tools and services like industrial IoT, predictive maintenance, reliability improvement, and quality & compliance programs. This approach allows clients to modernize their asset management capabilities while minimizing disruption and capital cost