Contact SMS
About Us
Strategic Maintenance Solutions, Inc. (SMS) is a trusted Industrial IoT adviser and a global leader in the implementation, enhancement, and validation of Enterprise Asset Management (EAM) and Calibrated Asset Management systems. Founded in 1999, SMS brings extensive engineering, operational, and maintenance experience across diverse industries—including Oil & Gas, Life Sciences, Healthcare, Aerospace, and Facilities Management. With more than 100 dedicated employees, hundreds of successful deployments, and an IBM Platinum Business Partner accreditation, SMS delivers innovative, high-quality solutions that yield tangible and sustainable operational improvements. Operating throughout North America and extending its reach into Europe, SMS supports clients worldwide to optimize asset performance and maintain reliability in an evolving industrial landscape.
Contact Us
Explore how we can partner with you to stay competitive and elevate your industrial landscape.
Optimize Performance and Transform Your Operations
Unlock the potential of your operations with our tailored Enterprise Asset Management and Industrial Transformation services. Our experts are here to help you drive efficiency, enhance asset utilization, and achieve your business goals.
SMS Contact Information
North America
Email: Sales@sms-inc.net
Phone: (207).854.9400
Europe
Email: mortp@sms-inc.net
Phone: c +44 7983 476 861
Frequently Asked Questions
What kind of industries does SMS specialize in, and do you have experience with companies like ours?
SMS has experience in a wide range of industries, including oil & gas; life sciences; healthcare; aerospace; and facilities management. If your operations involve maintaining critical physical assets, regulatory compliance, or ensuring high equipment reliability, SMS is well-equipped to support you. Their long history (since 1999) of EAM and calibrated asset management makes them particularly adept at tailoring solutions to industry-specific needs.
What makes SMS different from other EAM providers?
A few things stand out:
-
Depth of experience: SMS has executed “hundreds of implementations” and built up institutional knowledge across engineering, operations, and maintenance disciplines.
-
Strong partnerships: They are an IBM Platinum Business Partner, which means access to the latest technologies (e.g. IBM Maximo and related suites) and rigorous standards will be met.
-
Focus on tangible results: SMS emphasizes sustainable, measurable operational improvements (e.g. reliability, reduction of downtime, optimized asset utilization), not just delivering software.
How does SMS handle transformation when there are legacy systems or aging infrastructure in place? Can you modernize without a full rip-and-replace?
Yes. One of SMS’s strengths is enabling modernization without complete overhauls. They offer solutions that integrate with existing systems, support phased implementation, and help bridge gaps via tools and services like industrial IoT, predictive maintenance, reliability improvement, and quality & compliance programs. This approach allows clients to modernize their asset management capabilities while minimizing disruption and capital cost