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TRIRIGA & MREF Services

TRIRIGA and Real Estate & Facilities Consulting

Strategy, implementation, migration and support for IBM TRIRIGA and IBM Maximo Real Estate and Facilities (MREF). The tools are cool, but the processes rule.

Book a TRIRIGA-to-MAS readiness assessment About MREF (TRIRIGA)
The e3 methodology: Envision, Enable, Evolve
EBUSINESS STRATEGIES is now part of SMS

Real estate expertise, now part of SMS

SMS has acquired EBUSINESS STRATEGIES (EBIZ), a consulting firm focused on corporate real estate, workplace management and IBM TRIRIGA.

EBIZ clients now get the backing of an IBM Platinum Partner. SMS clients now get a dedicated team for leases, space, capital planning and the workplace.

Technology alone doesn’t transform a real estate portfolio. Business processes, data and people have to change with it. Our approach addresses all three, so you see faster returns, higher user adoption and clearer visibility across your portfolio.

Our approach

Envision, Enable, Evolve

The e3 methodology is application-agnostic and iterative. It takes you from a clear vision to a system that keeps delivering value long after go-live.

01
Envision

Strategy & roadmap

Define where you’re going before you configure anything.

  • Assess the current state of your organization, processes and systems
  • Define a future state where business expectations and deliverables align
  • Map business processes to a technology roadmap
  • Plan change management: engage the right stakeholders, address resistance early and build in feedback
02
Enable

Readiness & implementation

Prepare well, then deliver in iterations.

  • Business process reviews and optimization recommendations
  • Technology requirements, RFPs and business cases
  • Data analysis, cleansing and migration planning
  • Iterative implementation that blends Agile and Waterfall, so you see value from each phase before the next one starts
03
Evolve

Support & continuous improvement

Keep the system delivering value after go-live.

  • Application, infrastructure and business process audits
  • Upgrade planning and performance assessments
  • Enhancement recommendations to raise utilization and ROI
  • Roadmaps for retiring legacy applications
TRIRIGA to MAS migration

Your path from TRIRIGA to Maximo Real Estate & Facilities

Moving from standalone TRIRIGA to MREF is the biggest change most TRIRIGA customers will make this decade. SMS brings TRIRIGA application knowledge and deep MAS platform experience to the same project.

  1. Readiness assessment

    Inventory your TRIRIGA versions, customizations, workflows, integrations, reports and data. Identify what moves as-is, what to retire and what to rebuild.

  2. Platform & licensing plan

    Choose IBM SaaS, customer-managed OpenShift or SMS Cloud Services, and size your AppPoints.

  3. Migration & testing

    Migrate configuration and data, then test against your business processes. Validated environments can use SMS Quality & Compliance services.

  4. Integration with Maximo

    Align locations, assets and work management between MREF and Maximo Manage where you use both.

  5. Adoption & support

    Train users and administrators, then move into managed services or eVailable help desk support.

Start with a readiness assessment
Managed services

Managed services for TRIRIGA and MREF

Ongoing support that improves adoption and steadily transfers knowledge to your team, so minor configuration changes can eventually be handled in-house.

Whether you’re on TRIRIGA today or already running MREF in MAS, our team keeps your configuration current, your users productive and your roadmap moving.

  • 12-month agreementsPredictable support with a team that already knows your environment.
  • Prepaid hours that roll forwardReduced rates for prepaid hours, with unused balances rolling forward.
  • Configuration changesMinor configuration changes of under 40 hours each, handled by TRIRIGA and MREF specialists.
  • Training & guidanceSupplemental application training, plus optional eVailable help desk support.
Industries we serve

Real estate and facilities teams across industries

  • Oil & Gas
  • Finance & Banking
  • Insurance
  • Telecom
  • Technology
  • Retail
  • Utilities
  • Manufacturing
  • Government
  • Education
  • Healthcare
  • Life Sciences
Insights from our team

Published thinking on IWMS and corporate real estate

MaximoWorld 2026 The Strategic Value of Unifying IBM Maximo Application Suite with Maximo for Real Estate and Facilities Tracy Jefferson (EBIZ) & Geoff Clarke (SMS) OSCRE · 2022 ESG and Its Impact on Corporate Real Estate Phil Wales IFMA FMJ · 2018 Prevent Implementation Fatigue: Understand Roll-out Techniques Carla Hinson Facility Executive · 2017 Business Practice Optimization for Facility Management Phil Wales FacilitiesNet · 2017 Facility Management Software: What Goes Wrong Phil Wales Realcomm Edge · 2016 IWMS: Taking Facility Management to the Next Level Phil Wales

Running TRIRIGA today?

Let’s map your path to Maximo Real Estate and Facilities, one phase at a time.

Book a readiness assessment Explore MREF (TRIRIGA)